Shipping policy

Domestic & International Shipping: For Domestic Buyers, orders are shipped through registered domestic courier Partners and/or speed post only. For International buyers, orders are shipped and delivered through registered international courier Partners or International speed post only.
Dispatch Timeline: Orders are Dispatched within 48-72 business working hours and delivered as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms.
Delivery Timeline: We usually deliver the product within 5-7 days after dispatch.
Liability Disclaimer: SkyWall is not liable for any delay in delivery by the Courier Partners/postal authorities and only guarantees to hand over the consignment to the Courier Company or postal authorities within 48-72 business working hours from the date of the order.
Delivery Address: Delivery of all orders will be delivered to the registered address of the buyer as per the details filled at the time of purchasing on Our Website (Kindly specify the Correct Address at the time of Order).
Installation/Opening Disclaimer: SkyWall is in no way responsible for any damage/fault if the product was opened or installed through any unauthorized person.

SkyWall is proud to use Razorpay and Snapmint for fast, easy, and efficient secure payments. All major Debit & Credit Cards are accepted.

Please follow the instructions below at the time of delivery to ensure a smooth installation and hassle-free replacement process:

Inspect the Package: Carefully inspect the outer packaging immediately upon delivery. If you notice any visible damage or tampering, please do not discard the packaging.
Record an Unboxing Video: Before opening the package, start recording a continuous, unedited unboxing video. The video should clearly capture the sealed package, the complete unboxing process, the TV, and all accessories.
Do Not Power On or Install: Do not switch on, install, or wall-mount the TV before the visit of a brand-authorized service engineer. The official installation and demonstration will be carried out by the engineer.
Professional Installation: The authorized service engineer will install the TV either as a wall-mounted or tabletop unit, based on your preference, and provide a complete product demonstration.
Damage Reporting: If any physical damage is found during unboxing, stop the installation immediately. The continuous unboxing video will be required to verify and process any replacement request.

⚠️ IMPORTANT: Claims for physical damage without a continuous, unedited unboxing video may not be accepted. Any damage caused after delivery due to mishandling, improper storage, unauthorized installation, or misuse is not covered under the replacement or warranty policy.